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MacBook Pro Fix - Not Flexgate, but a DEAD chip

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20200719flexgate.jpg


The backlight of my Apple Macbook Pro 2017 13" went DEAD. I originally purchased this machine as a programming machine, and now is my workhorse for translation work. Didn't drop it or soak it in water, and the system works just fine hooking it up to an external display, all except for the backlight.

My guess was "Flexgate".
This is said to be a design flaw of the backlight flex cable being too short and breaking with repeated opening/closing of the display. Apple initially did not admit this as a flaw until May of 2019 when it launched a repair program for 13-inch ‌MacBook Pro‌ models manufactured in 2016 ONLY. This lead to a class action lawsuit demanding Apple to expand the models eligible for the program to 15"machines and 2017 models as well.

My Apple Care warranty is expired, and Apple tells me I'll be getting a 90k yen check for the fix. A new 2019 Macbook Pro is too much to pay for. Lastly, I can't be be waiting for years till Flexgate reaches a verdict.

I was on the web searching for Macbook repair shops and several of them quoted me around 60K yen for the display renewal. Less than what Apple charges, but still hurts the wallet. Darn.

A more extended search came up with a shop that quoted me 25K yen for a cable fix. They tell me this is a typical issue with Macbook Pros and they have a lot of experience fixing it. Figured this is the best way to go as of now, so I send my machine to this shop via "takkyu-bin".

Now as I am writing this post and about "Flexgate", I get an email from the shop telling me the cause of my machine backlight failure is NOT the flex cable but a defective chip on the main board. They quote me an additional 10K yen for replacing the chip which hurts the wallet, but there's not much else to do it it's what it takes for the fix so I ask them to go ahead with the repair.

It took a couple of days for the shop to return me a message that the repair is finished, with pictures of the broken chip and the fixed machine.

I must say I was lucky to find a shop with a trustful, nice attitude, and reasonable pricing. Nice to have my Macbook Pro back and running, but at the same time need to remind this was an unexpected expense....gotta save up on my coffee and snacks.

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コメント(2)

Hello,
My Macbook Pro 2016 display also stopped working suddenly while using Zoom. I might have the flexgate issue. But after reading this post, I might have the same broken chip issue. Were you using Zoom when you broke your chip?
Thank You

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